Support

We aim to respond within 2–3 business days.

Get help

The primary support channel for ActionLock is GitHub Issues on the ActionLock repository. Open an issue for bug reports, installation problems, billing questions, or feature requests:

Open a support issue on GitHub →

Before you open an issue

• Include the repository or organization name where the issue occurred (or a sanitized description if it's private).
• Include a link to the workflow run or pull request, if applicable.
• For remediation PR issues, paste the relevant uses: line and what you expected instead.

Billing questions

All billing is handled through GitHub Marketplace. For plan changes, upgrades, downgrades, or cancellations, use your GitHub billing settings. For anything billing-related that isn't self-service, open a support issue and mark it billing.

Security issues

If you've found a security vulnerability in ActionLock itself, please do not open a public issue. Report it privately by opening a GitHub Security Advisory on the repository, or note "security" in a private channel if one is listed on the repository README.